Do you understand that when an Educator attends a shift on a public holiday, the family will be charged much higher out of pocket expenses? (Please contact us for a quote before allowing your Educator to work)*

Do you understand that Educators may claim KM reimbursement costs directly from the family using the link on our Website?* https://www.australiasleadinghomecareagency.com.au/km-reimbursement-request-form/

Do you understand that if the length of the shift is shortened or lengthened, it may result in a higher out of pocket expense being charged to the family? (Please contact us for a quote before making any changes)*

Do you understand that if either the Family or Educator are taking time off, the agency must be contacted IN ADVANCE so that we can offer the Educator alternate work or the Family an alternate Educator?*

Do you understand that it is an offence under Family Assistance Law when Families allow or instruct Educators to enter sessions of care where a child or Educator is not present?*

Do you understand that it is an offence under Family Assistance Law when Families approve rather than reject timesheets that do not accurately reflect the attendance of the children in care?*

Do you understand that if a Family member or Educator is unwell, you must report to the agency immediately for advice?*

Do you understand that Families must not ask Educators to participate in activities where there is a high risk of injury e.g. trampoline centers, rock climbing walls, ice skating etc.? (Educators are to encourage and assist children to undertake physical activities however must not participate themselves)*

Do you understand that if any incident occurs during a session of care involving injury, harm or trauma to or illness of a child, where medical attention was sought or ought to have been sought, or hospital attendance occurred, or where a child is missing or appears to have been taken, removed or locked in or out of a premises, it MUST be reported to the Agency immediately?*

Do you understand that PRIOR to shifting to a new address that a new Home Safety Assessment must be completed and that it is the Families responsibility to notify the Agency in advance?*

Do you understand that PRIOR to care being provided in a temporary alternate location, that the Agency must seek permission from the Department of Education and that it is the Families responsibility to notify the Agency in advance?*

Do you understand that Educators are entitled to take 2 paid interrupted on premises breaks for shift longer than 10 hours and 1 paid interrupted on premises breaks for shifts between 6 and 10 hours? (The children should either be asleep or be undertaking independent play whilst the educator puts their feet up, can do some internet banking, have a cuppa, read a book while keeping an eye and ear out for the security, health and wellbeing of the children)*

Do you understand that Educators are to be given access to internet, permitted to serve an additional portion of food and snacks for themselves, modeling appropriate table manners and good eating habits?*

Educators are also required to fill in a form, have you spoken directly to the Educator about the above?*

The information in this form will be used to update your Families future bookings, would you like one of our team members to contact you to discuss further?*

I confirm that all information completed within my Update form is true and accurate. I also agree to allow The Agency to share my information with Educators and other authorised personnel*