NDIS Glossary

AAA Access for All Abilities

AAT Administrative Appeals Tribunal

Advocates Advocates are people that can help participants and their families negotiate with the NDIA or their providers when there are problems or need assistance with this process. There are many free advocacy services but they can have long wait times.

AHPA Allied Health Professionals Australia

AHRC Australian Human Rights Commission

AIDIN Australian Injury and Disability Insurance Network

ANAO Australian National Audit Office

AND Australian Network on Disability

APS Australian Public Service

APSC Australian Public Service Commission

APY (Lands) Anangu Pitjantjatjara Yankunytjatjara

ARC Audit and Risk Committee

AT Assistive Technology

CALD Culturally and linguistically diverse

CEO Chief Executive Officer

CFO Chief Financial Officer

CICD Community inclusion and capacity development

COAG Council of Australian Governments

CPR Commonwealth Procurement Rules

DDA Disability Discrimination Act 1992

DHS Department of Human Services now called Services Australia

DRC COAG Disability Reform Council

DSS Department of Social Services

EA Enterprise agreement

EMG Executive Management Group

EPMO Enterprise Programme Management Office

FaHCSIA Department of Families, Housing, Community Services and Indigenous Affairs

FASD Foetal alcohol spectrum disorders

Financial intermediary Another name for a plan manager

FPDN First Peoples Disability Network

FTE Full-time equivalent

IAGDP Indigenous Australian Government Development Programme

ICT Information and communications technology

IDRG Intellectual Disability Reference Group

IFA Individual Flexibility Arrangements

IPS Information Publication Scheme

JSC Joint Standing Committee on the NDIS

KPI Key performance indicator

LAC Local Area Coordinators set up the initial interview to learn about the participants’current situation, supports, and goals to help develop their NDIS plan. It is important to know that LACs cannot approve an NDIS plan, this is done by someone from the NDIA.

LCE Lifetime cost estimator

Line item Each type of support has a specific code and description of how a service can be delivered. It also lets participants, planners and coordinators know if they can access a particular type of support. These items are found in the price guide and are a crucial part of the billing process. Each NDIS plan has set budgets in each Support Category.

MoU Memorandum of understanding

NAT National Access Team

NDIA National Disability Insurance Agency. Manages the National Disability Insurance Scheme.

NDIS National Disability Insurance Scheme. A funding scheme set up in Australia to address inequity and disadvantage for Australians living with a disability.

NDIS Code of Conduct Is a set of rules to protect participants rights.  All providers must work within this code.

NDS National Disability Strategy

NGO Non-government organisation

NMHSRG NDIA Mental Health Sector Reference Group

Nominee A person who is nominated by the participant or the NDIA to act on behalf of the participant and make decisions about the NDIS plan. Children under 18 will always have a nominee.

NPY (Women’s Council) Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara

OAIC Office of Australian Information Commissioner

OECD Organisation for Economic Cooperation and Development

Participant The person with a disability who has the NDIS plan

PBS Portfolio Budget Statement

PGPA Public governance performance and accountability

Plan manager/management validate invoices received from services providers and make sure they are in line with the participants plan. All Plan Managers have a legal responsibility to ensure that NDIS funds are spent in accordance with every individuals’ plan. They implement the financial and claims management process in a timely and accurate manner.

Plan The plan is the document that describes the funding that the planner or L.A.C. have included for the participant. A plan can go from anywhere between 3 months and 2 years. Usually a plan is for 1 year.

Plan-Managed When a plan manager is responsible for paying the service providers. Where a participant has a plan manager assisting them, providers need to send invoices directly to the participant’s plan manager. The plan manager will process the payment through the myplace provider portal and pay the provider.

Planner Employed by NDIA, the planners interview participants and their families and write up the funding plans.

Portal The place where providers and participants can check and manage all aspects of a NDIS plan and its billing.

NDIA Managed (Agency Managed) When the NDIA pays providers directly for services provided to participants. The provider will submit a service booking directly through the myplace portal, in accordance with the Service Agreement. The provider claims payments electronically from the participants funding. You must be a registered provider to be able to service Agency Managed plans. The portal will show records of spending and track the allocated budget for each service booking.

Provider Provides direct service to clients. A provider can be registered or unregistered with the NDIS. A provider can be an individual or a business.

PWDA People with Disability Australia

Quality and Safeguards Commission The commission is in charge of keeping participants safe. They manage provider registrations, safety standards, and participant complaints about providers.

RMR Risk Management Rules

SDF Sector Development Fund

SDOM Service Delivery Operating Model

Self-Managed Self-management is when the participant manages their own NDIS funding. It gives them the flexibility and choice to decide what supports they buy to meet their NDIS goals as mentioned in their plan.

Service Agreement is a written contract between participants and providers, to ensure that both are clear about what each party has agreed to. Service agreements help make sure the participant and provider have the same expectations of what supports will be delivered and how they will be delivered in accordance with their budget.

SES Senior Executive Service

SPN Staff Participant Network

SPOC Single point of contact

Support Coordinator is a person who helps participants and their families make the best use of their plan. Their main job is to help link participants with the best service providers, achieve goals, live more independently, increase skills and to be included in their community and in their employment.

TAFE Technical and further education

UN United Nations

VALID Victorian Advocacy League for Adults with Intellectual Disabilities

VCBS Values, capabilities, and behaviours statement

VCE Victorian Certificate of Education

WHODAS World Health Organisation Disability Assessment Schedule

WHS Work health and safety