AAA Access for All Abilities
AAT Administrative Appeals Tribunal
Advocates Advocates are people that can help participants and their families negotiate with the NDIA or their providers when there are problems or need assistance with this process. There are many free advocacy services but they can have long wait times.
AHPA Allied Health Professionals Australia
AHRC Australian Human Rights Commission
AIDIN Australian Injury and Disability Insurance Network
ANAO Australian National Audit Office
AND Australian Network on Disability
APS Australian Public Service
APSC Australian Public Service Commission
APY (Lands) Anangu Pitjantjatjara Yankunytjatjara
ARC Audit and Risk Committee
AT Assistive Technology
CALD Culturally and linguistically diverse
CEO Chief Executive Officer
CFO Chief Financial Officer
CICD Community inclusion and capacity development
COAG Council of Australian Governments
CPR Commonwealth Procurement Rules
DDA Disability Discrimination Act 1992
DHS Department of Human Services now called Services Australia
DRC COAG Disability Reform Council
DSS Department of Social Services
EA Enterprise agreement
EMG Executive Management Group
EPMO Enterprise Programme Management Office
FaHCSIA Department of Families, Housing, Community Services and Indigenous Affairs
FASD Foetal alcohol spectrum disorders
Financial intermediary Another name for a plan manager
FPDN First Peoples Disability Network
FTE Full-time equivalent
IAGDP Indigenous Australian Government Development Programme
ICT Information and communications technology
IDRG Intellectual Disability Reference Group
IFA Individual Flexibility Arrangements
IPS Information Publication Scheme
JSC Joint Standing Committee on the NDIS
KPI Key performance indicator
LAC Local Area Coordinators set up the initial interview to learn about the participants’current situation, supports, and goals to help develop their NDIS plan. It is important to know that LACs cannot approve an NDIS plan, this is done by someone from the NDIA.
LCE Lifetime cost estimator
Line item Each type of support has a specific code and description of how a service can be delivered. It also lets participants, planners and coordinators know if they can access a particular type of support. These items are found in the price guide and are a crucial part of the billing process. Each NDIS plan has set budgets in each Support Category.
MoU Memorandum of understanding
NAT National Access Team
NDIA National Disability Insurance Agency. Manages the National Disability Insurance Scheme.
NDIS National Disability Insurance Scheme. A funding scheme set up in Australia to address inequity and disadvantage for Australians living with a disability.
NDIS Code of Conduct Is a set of rules to protect participants rights. All providers must work within this code.
NDS National Disability Strategy
NGO Non-government organisation
NMHSRG NDIA Mental Health Sector Reference Group
Nominee A person who is nominated by the participant or the NDIA to act on behalf of the participant and make decisions about the NDIS plan. Children under 18 will always have a nominee.
NPY (Women’s Council) Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara
OAIC Office of Australian Information Commissioner
OECD Organisation for Economic Cooperation and Development
Participant The person with a disability who has the NDIS plan
PBS Portfolio Budget Statement
PGPA Public governance performance and accountability
Plan manager/management validate invoices received from services providers and make sure they are in line with the participants plan. All Plan Managers have a legal responsibility to ensure that NDIS funds are spent in accordance with every individuals’ plan. They implement the financial and claims management process in a timely and accurate manner.
Plan The plan is the document that describes the funding that the planner or L.A.C. have included for the participant. A plan can go from anywhere between 3 months and 2 years. Usually a plan is for 1 year.
Plan-Managed When a plan manager is responsible for paying the service providers. Where a participant has a plan manager assisting them, providers need to send invoices directly to the participant’s plan manager. The plan manager will process the payment through the myplace provider portal and pay the provider.
Planner Employed by NDIA, the planners interview participants and their families and write up the funding plans.
Portal The place where providers and participants can check and manage all aspects of a NDIS plan and its billing.
NDIA Managed (Agency Managed) When the NDIA pays providers directly for services provided to participants. The provider will submit a service booking directly through the myplace portal, in accordance with the Service Agreement. The provider claims payments electronically from the participants funding. You must be a registered provider to be able to service Agency Managed plans. The portal will show records of spending and track the allocated budget for each service booking.
Provider Provides direct service to clients. A provider can be registered or unregistered with the NDIS. A provider can be an individual or a business.
PWDA People with Disability Australia
Quality and Safeguards Commission The commission is in charge of keeping participants safe. They manage provider registrations, safety standards, and participant complaints about providers.
RMR Risk Management Rules
SDF Sector Development Fund
SDOM Service Delivery Operating Model
Self-Managed Self-management is when the participant manages their own NDIS funding. It gives them the flexibility and choice to decide what supports they buy to meet their NDIS goals as mentioned in their plan.
Service Agreement is a written contract between participants and providers, to ensure that both are clear about what each party has agreed to. Service agreements help make sure the participant and provider have the same expectations of what supports will be delivered and how they will be delivered in accordance with their budget.
SES Senior Executive Service
SPN Staff Participant Network
SPOC Single point of contact
Support Coordinator is a person who helps participants and their families make the best use of their plan. Their main job is to help link participants with the best service providers, achieve goals, live more independently, increase skills and to be included in their community and in their employment.
TAFE Technical and further education
UN United Nations
VALID Victorian Advocacy League for Adults with Intellectual Disabilities
VCBS Values, capabilities, and behaviours statement
VCE Victorian Certificate of Education
WHODAS World Health Organisation Disability Assessment Schedule
WHS Work health and safety