Private Carer Induction Quiz

What year was the organisation established and launched?

How can you WOW your client?*

What must you include at the end of any text when replying to a message from the Agency?*

Where can you find nanny jobs advertised?*

What must you legally have as an Independent Contractor?*

After you arrange an interview time and date with the client, who should you call?*

What must you do when an offer of employment is made during an interview with the client?*

Upon receiving a client's details from us, how quickly should you contact the client?*

Who must you first call if you are sick and unable to attend a booking?*

If your client cancels a booking, who should you call?*

How long do you have to pay your invoice?*

When should you expect to receive a tax invoice from the Agency?*

What colour tax invoice slip should you give to the Agency?*

What must you bring with you to every shift?*

What must you do if you are referred to work for a client's family or friend?*

I have had a look at all of the information/resources available within the carer portal (familiarising myself with the Agency's Child Safe Policy, Privacy Policy, Sleep Safe Policy, Safe Transport and Road Safety Policy, Water Safe Policy, Code of Conduct and Terms of Agreement)

I have familiarised myself with the Agency's Reporting Methods (found in the carer portal) which include, how to make a complaint, how to report a hazard, the worker's injury claim form and how to report formal and informal incidents.

I have checked out the Helpful Tips and Resources, Further Learning, Resource Material, and Extra Training tabs in the Carer Portal

I have familiarised myself with the information on Reporting Child Abuse and Neglect and understand my obligations as a Mandatory Reporter*

I have familiarised myself with the information on Handling Waste and Hazardous Substances and have understood the procedure for Nappy Waste

I have familiarised myself with the information on Safe Lifting and Manual Handling*